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Privacy Policy

Effective Date: June 28, 2024

Last Updated: June 28, 2024

1. Introduction

Welcome to XupChat (the “Service”), developed by Tanacom IO. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our website https://xupchat.tanacom.io (the "Site") and our services.

2. Information We Collect

Personal Information:

  • When you sign up for XupChat, we may collect personal information such as your name, email address, phone number, and payment information.

Usage Data:

  • We collect information about how you interact with our Service, including browser type, operating system, referring URLs, and page views.

Cookies and Tracking Technologies:

  • We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

3. How We Use Your Information

To Provide and Improve the Service:

  • We use your information to deliver, maintain, and enhance our Service, including to process transactions, manage accounts, and provide customer support.

To Communicate with You:

  • We may use your information to send you updates, marketing communications, and other information related to the Service. You can opt out of marketing communications at any time.

To Analyze and Improve:

  • We use the information to understand how users interact with our Service, to analyze trends, and to improve our Site and services.

4. How We Share Your Information

Service Providers:

  • We may share your information with third-party service providers who assist us in operating the Service, such as payment processors and email service providers.

Legal Requirements:

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

6. Your Choices

Access and Update Your Information:

  • You can access and update your personal information by logging into your account or contacting us.

Opt-Out of Communications:

  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.

Cookie Preferences:

  • You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: